Terms & Conditions

Welcome to Madar Building Materials. These Terms and Conditions ("Terms") govern all purchases made through our website, phone, email, or social media. By placing an order, you agree to these Terms. If you do not agree, please refrain from using our services.

  • Madar Building Materials is registered in Saudi Arabia (CR No. 2051030458) and headquartered at PO Box 38, Prince Majed Street, Al Khobar.
  • We reserve the right to update these Terms at any time without prior notice.
  • You must be at least 18 years old and legally able to enter into contracts.
  • If you create an account, you are responsible for keeping your credentials secure and for all activities under your account.
  • Submitting an order constitutes an offer to purchase. We may accept or reject orders based on availability, pricing, or other concerns.
  • Orders are confirmed via email or phone. Confirmed orders may still be canceled due to exceptional conditions.
  • Prices are shown in Saudi Riyal (SAR) and include VAT unless stated otherwise.
  • Delivery fees are calculated during checkout and added to the final amount.
  • Payments must be made in full before dispatch using accepted methods (cards, bank transfer).
  • We may cancel unpaid orders without notice.
  • We deliver across Saudi Arabia. Estimated time and cost are provided at checkout.
  • Delays caused by third-party couriers are not under our control.
  • You are responsible for providing accurate delivery information. Risk passes on delivery.
  • Damaged deliveries must be reported within 72 hours for resolution.
  • You may return items within 3 days of receipt. Items must be unused and in original packaging.
  • Refunds are issued within 7 days after inspection of returned items.
  • Faulty or damaged goods must be reported within 48 hours to qualify for a full refund.
  • Some categories may be non-refundable unless defective (e.g. custom cut items).
All website content, including text, images, logos, and designs, is the property of Madar Building Materials or its licensors. Reuse or reproduction without permission is strictly prohibited.
  • We are not liable for indirect or incidental damages related to website usage or product defects.
  • Our total liability is limited to the amount paid for the products in question.
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be subject to the exclusive jurisdiction of Saudi courts.

Questions about these Terms?

Our legal and sales teams are ready to clarify any questions or provide additional support. Reach out for clarification or business inquiries.

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