Terms and Conditions


  • These Terms and Conditions ("Terms") govern all purchases made through the website of Madar Building Materials ("Website") or by telephone or email or social media. Madar Building Materials, referred to as "us," "we," or "our," is a company registered in Kingdom Of Saudi Arabia with registration number [2051030458] and having its registered office at PO Box 38, Prince Majed Street, Al Khobar.
  • By placing an order with us, you agree to be bound by these Terms. If you do not agree with these Terms, you should not place an order. We reserve the right to modify these Terms at any time without prior notice.

Eligibility and Account Registration

  • To place an order through our Website or by telephone or email or social media, you must be at least 18 years of age and have the legal capacity to enter into a binding contract.
  • You may be required to register an account on our Website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Orders and Acceptance

  • When you place an order through our Website, by telephone, or email, you are making an offer to purchase the products listed in your order. We reserve the right to accept or reject your order for any reason, including, but not limited to, stock availability, pricing errors, or payment issues.
  • Your order is considered accepted once we have sent you an email confirmation or provided verbal confirmation over the telephone. We reserve the right to cancel any accepted order before delivery if circumstances change, such as product availability or pricing errors.

Prices and Payment

  • All prices listed on our Website are in Saudi Riyal and include applicable taxes. However, delivery charges will be added to your order during checkout and are not included in the price.
  • We reserve the right to change our prices at any time without prior notice. However, any changes in price will not affect orders that have already been accepted.
  • Full payment for your order must be received before your products are dispatched. We accept payment via credit cards, debit cards, bank transfers, or any other payment methods specified on our Website.


  • We deliver products within Kingdom Of Saudi Arabia only. Delivery charges and estimated delivery times will be provided during the checkout process.
  • Delivery times are estimates only and are not guaranteed. We are not liable for any delays or losses caused by the delivery service.
  • You are responsible for providing accurate delivery information, and we are not liable for any losses or damages resulting from incorrect delivery information provided by you.
  • The risk of loss and damage to the products passes to you upon delivery. You must inspect the products upon delivery and report any defects or damages to us within 72 hours.

Returns, Refunds, and Cancellations

  • We understand that there may be instances where you need to return a product. You can initiate a return within 3 days of receiving the product.
  • You are responsible for returning the products to us in their original condition, at your own expense, within 7 days of notifying us of your cancellation. We will refund the purchase price of the returned products upon receiving them in satisfactory condition.
  • If you cancel your order after the products have been dispatched, you must return the products to us, at your own expense, in their original condition. We will refund the purchase price minus any applicable delivery charges upon receiving the returned products.
  • We reserve the right to refuse returns or refunds for products that have been used, damaged, or altered by you.
  • If the products you receive are faulty, damaged, or not as described, you must notify us within 48 hours of delivery. We may require evidence, such as photographs, to support your claim. We will arrange for a replacement or refund, including any applicable delivery charges.
  • Refunds will be processed within 7 days of receiving the returned products or confirming the fault or damage.

Intellectual Property

  • All intellectual property rights, including copyrights, trademarks, and designs, related to the products and content on our Website, are the property of Madar Building Materials or their respective owners. You must not reproduce, modify, distribute, or exploit any intellectual property without our or the owner's express written consent.

Limitation of Liability

  • To the fullest extent permitted by law, Madar Building Materials and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use our products or Website.
  • In no event shall our total liability, whether in contract, tort (including negligence), or otherwise, exceed the total amount paid by you for the products purchased.

Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of Kingdom of Saudi Arabia. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Kingdom of Saudi Arabia.

Madar Building Materials, Co. LTD
Prince Majed Street
Al Khobar 31952, Kingdom of Saudi Arabia
Phone: 920031414
Email: sales@madar.com
Last Updated: 2nd July 2023