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Refund/Returns Policy

Madar Building Materials Refund and Returns Policy

At Madar Building Materials, we are committed to providing high-quality building materials and excellent customer service. If you are not completely satisfied with your purchase, we are here to help. Our refund and returns policy is designed to make the process as simple and stress-free as possible.

  • Eligibility

    Products purchased from Madar Building Materials (madar.com) may be eligible for a refund or return if they are faulty, damaged, or if you received an incorrect order. To be eligible for a refund or return, you must notify us within 3 days of receipt of the product.

  • Process

    To initiate a refund or return, please contact our customer service team by email at sales@madar.com or by phone at +966 9200 3 1414. Our team will provide you with a return authorization number and instructions for returning the product.

  • Shipping and Handling Costs

    Shipping and handling costs are non-refundable. In the case of a faulty or damaged product, we will cover the cost of returning the product to us.

  • Refund Process

    Once we receive your returned product, we will inspect it to confirm that it is eligible for a refund. If the product is eligible, we will process your refund within 7-10 business days. Refunds will be credited to the original payment method.

  • Exceptions

    Custom orders and clearance items are final sale and cannot be refunded or returned.

  • Contact Information

    If you have any questions about our refund and returns policy or need further assistance, please do not hesitate to contact our customer service team at sales@madar.com or +966920031414.

  • Conclusion

    At Madar Building Materials, customer satisfaction is our top priority. We hope that this refund and returns policy provides you with the information and support you